About Us... |
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Glimmerglass Swim Spas & Pools is located on the edge of the old Erie Canal in Fort Plain, New York. We are a company with a clear goal, to responsibly and with integrity, make and market an excellent product. Product excellence begins with the manufacturing process. We use only the highest quality materials, and we adhere to strict standards in the building process for each pool and spa. Our spas and pools are built using the best quality gel-coat (the shiny finish), vinyl ester (the water-proof material), as well as multiple layers of general-purpose resin and fiberglass.
Glimmerglass has a Commitment to Quality Customer Service
Customer service is our number one priority. Our goal is to create satisfied customers. We want people to feel that they have gotten a good deal, been treated with respect, and have had their concerns addressed promptly and courteously. We want them to have only positive things to say about us, as well as our product. We fully appreciate that good customer relations is the key to our success. Courtesy ~ We treat our customers with respect. Concerns are taken seriously and addressed promptly. Honesty ~ You will find that everything we offer is just as we described it. There are no hidden costs or misleading claims made. Responsibility ~ We are dedicated to minimizing any possible environmental impact by our manufacturing operation. Our facility meets or exceeds the strictest DEC emissions standards. The safety and comfort of our workers continues to be a top priority, and we are 100% OSHA approved. Integrity ~ Our pools and swim spas are the best quality available. We don’t take short cuts in the design or the manufacturing process. Pride ~ We manufacture the finest product possible. We are proud of our reputation and we will not compromise it. Service ~ We pledge to accomplish all of our work with the customer promptly, thoroughly and competently. Reliability ~ We will deliver what we promise, all of the time. |
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